Sprint promises to honour Galaxy Note 7 users with replacement to any device of their choice
With the second case of Galaxy Note 7 units that have already been deemed as safe by the company exploding at the slightest disturbance also, Samsung had to talk to all carriers that had the device to stop the sales and also, replacement of earlier units that were thought to be the only faulty ones in the market.
After this was done, they initiated a recall programme and they never said anything about what their users would have at hand for the meantime, meaning that they are leaving the former users of the Galaxy Note 7 with noting to fall on.
However, Sprint has taken the step in the United States to announce that they would be giving all their customers who have the Galaxy Note 7 the chance to bring it in and exchange it for any other device, regardless of whether the other device they want is made by Samsung or not.
For this, you would have to make an appointment on the Sprint official website to avoid the long queues after which you would work with a representative to pick your replacement. If what you want is lesser than what the Note 7 originally costs, some of your money would be refunded and if higher, you would need to add some change to the Note 7’s retail price.
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