Tim Cook: Apple iPhone 6 has 99 % customer satisfaction rate (looks like a fat lie)
Did Apple CEO Tim Cook just utter one of the biggest lies in corporate history? According to the man who succeeded the legendary Steve Jobs — who produced the first Apple iPhone — the iPhone 6 and iPhone 6 Plus has “99 % customer satisfaction.”
OK let’s cut the CEO some slack, Cook said this at Apple’s “Spring Ahead” event, where the amazing Apple Watch was launched. But then, hasn’t he heard about something called #bendgate? Did staff at Apple Stores lie to their employer about the returned iPhones and stuff — of course somebody must have returned a phone or two? Did “customer satisfaction” suddenly change meaning overnight?
Whatever the CEO is smoking shouldn’t be sold to kids. That’s all. What do you think of Mr. Cook’s comments?