Apple risk trouble as iPhone maker is sued for lying to customers
When you buy a 16GB iPhone, do you ever expect to see 16Gb of free storage? If you do, chances are you in for a major disappointment as nobody will ever give you 16GB, even though that’s what the box says and that’s what you paid for.
And now, two men from Florida are taking none of that excuses no more. Paul Orshan and Christopher Endara are suing Apple for false advertising and “unfair, unlawful, and fraudulent business acts or practices.”
The men say that, for example, Apple advertises a 16GB iPhone 6, a customer sees it, buys it but it’ll turn out the device has only 13GB of user-available space inside. This also applies to the 16GB Apple iPhone 6 Plus and 16GB Apple iPad Air with 12.7GB and 12.6GB respectively available against the claimed 16GB.
“Reasonable consumers do not expect this marked discrepancy between the advertised level of capacity and the available capacity of the devices, as the operating system and other storage space unavailable to consumers occupies an extraordinary percentage of their devices’ limited storage capacity,” the plaintiff filed.
Apple is also accused of using this tactics to force customers into using its popular iCloud storage solution where users are made to pay $0.99 for 20GB space and $3.99 or $19.99 for 200GB or 1TB respectively — and that’s monthly.
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