T-Mobile suspends selling ZTE ZMAX because…
T-Mobile, has stopped sales of the company’s inventory of ZTE ZMAX smartphones “until further notice.” The major US carrier did not give any reasons on why the deed was done but an insider revealed that customers were easily accessing the non-removable batteries of their smartphones and this go down well with T-Mobile.
Puzzled on why T-Mobile is concerned about the ZMAX’s supposedly non-removable back cover maneuvered and uninstalled, thereby reaching to the battery underneath — and why users were doing this in the first place, we did a little research and found the following:
I’ve been selling phones for years and have seen customers in front of me pry off back pieces to show me how hard it is. then when i tell them its like that on purpose because as the packaging says, the battery is non removable they seem astonish. some have already done this at home and bring it into the store bc phones not working. they do this bc they are used to the phone freezing and pulling the battery out. see customers dont understand that some batterys [sic] (should you get to them) have a sticker that says non-removable and it actually means non removable.
So, what this practically means is that the customers probably reached and removed the batteries in events of handing even though the batteries are clearly marked “non removable”. T-Mobile is worried because this might be causing a lot of damages to these devices and may eventually cause harm to the affected users.